UVERSE

[David88vert]

I did have a tech come out run some new lines, etc. Overall the internet is not bad...steady and dependable. It is not as fast as I am used too...like I said before my Clear internet is much faster.

Maybe you had older DirecTV equipment. I had 3 boxes, only one was DVR. All three TV's were able to be on along with record two programs. I almost want to say it would record 3 programs, but I can't remember 100% about that. So atleast 5 lines were running. Right now, my Uverse has 3 boxes...all 3 are DVR's and our TV's get kicked out a lot.

Something doesn't sound right - picture quality from Uverse is definitely better than DirecTV - for me. My equipment was obviously older than my Uverse equipment. :-)
I had an oval dish, with 4 LMBs (normal round dishes had 3 LMBs). The DVR's accept 2 cables, and I had 90% signal or better on each line. Maximum recording on one DVR was 2 shows at a time. I can say this for DirecTV - I only lost signal in heavy storms, never did I have any other issues with it. Equipment was reliable, and service was predictable. Other than CS, they were great. I am not saying that DirecTV's picture quality was bad, just that Uverse is slightly noticably better for me. I could be fine with the picture quality of either service though.

If your picture quality is suffering from pixelation, or general bad quality, call CS and have them send out an outside line technician. Get him to verify which pair you are on, and that it is a solid pair all the way back. They will be able to tell from the service access box on the side of your house. Don't settle for mediocre, as you are paying for a premuim service. Tell them that you will go back to DirecTV if they do not get up to DTV's standards.