
Originally Posted by
David88vert
DirecTV's menus are better than Uverse definitely, and definitely faster. I fully agree on that.
Uverse is slower than Comcast on download speed, but you do not have to worry about the Comcast data cap (in case you download a lot), nor do you have the slow speeds during peak usage times. One of the other members on here has Comcast, and it's really fast at 3am, but at 6pm, he might as well be on dial-up. Since people are paired off at the node for cable, you have to share the speed with others on your node. On Uverse and DSL, you are running on paired lines, and are not sharing with other houses.
If you are having slow connections, you need to have ATT send out a technician to see what pair you are on (I.e. - they have you on pair 2 instead of pair 1). If it isn't right, you will get slow speed. Be aggressive and have them fix it. Don't take no for an answer, and make them tell you what they are changing (I am on pair 1 all the way through).
My DirecTV only let me watch one channel, while recording one other, so Uverse being able to record 4 channels was a step up for me. I've never needed more than 4 channels at one time.
If DirecTV worked better for you, then keep that as a ready option. Just don't let ATT off the hook - they should be out there trying to improve your service. You shouldn't see slow speeds, and you should demand that they make it right. BTW - have them transfer you to billing/retentions and give you promotional rates to lower your monthly costs until they fix your speed to be correct.