UVERSE

[David88vert]

I just started using Uverse for TV & Internet 2 months ago...girlfriend wanted to change. I previously was using DirecTV and Comcast. Better pricing is the only thing I can say is better. Uverse TV video quality is horrible compared to DirecTV along with their menus (guide & DVR). They are slow and feels like they are 10 years behind versus the more responsive & organized DirecTV menus. Internet is steady and dependable, but much slower than Comcast. I pay for the 12mb speed and sometimes I have a 1mb download speed. Only once have I tested it and be around 12mb. Honestly, my Clear Internet I use for the store is much faster and just as dependable.

The biggest complaint about Uverse is you can only stream 4 lines at one time. So say you have 3 TV's running at one time. You then can only record one item while the other 3 are running...to make 4 total. Once a second program kicks in to record, one of the TV's will be knocked off and told to delete one of the recordings to continue watching TV.

IMO, do not use Uverse. I am personally switching back to DirecTV and either Clear or Comcast for internet. It is more money, but well worth it.

DirecTV's menus are better than Uverse definitely, and definitely faster. I fully agree on that.
Uverse is slower than Comcast on download speed, but you do not have to worry about the Comcast data cap (in case you download a lot), nor do you have the slow speeds during peak usage times. One of the other members on here has Comcast, and it's really fast at 3am, but at 6pm, he might as well be on dial-up. Since people are paired off at the node for cable, you have to share the speed with others on your node. On Uverse and DSL, you are running on paired lines, and are not sharing with other houses.
If you are having slow connections, you need to have ATT send out a technician to see what pair you are on (I.e. - they have you on pair 2 instead of pair 1). If it isn't right, you will get slow speed. Be aggressive and have them fix it. Don't take no for an answer, and make them tell you what they are changing (I am on pair 1 all the way through).
My DirecTV only let me watch one channel, while recording one other, so Uverse being able to record 4 channels was a step up for me. I've never needed more than 4 channels at one time.

If DirecTV worked better for you, then keep that as a ready option. Just don't let ATT off the hook - they should be out there trying to improve your service. You shouldn't see slow speeds, and you should demand that they make it right. BTW - have them transfer you to billing/retentions and give you promotional rates to lower your monthly costs until they fix your speed to be correct.