LOL @ Joe Wappman of Daytona Antique Auto Racing Association

[Big Baller]

Telling me we could have taken the loss to keep him as a supposed valued customer, and then going back and telling me he didnt diserve shit later.....yeah thats not back pedaling


What would you have done then to better our supposed "shitty customer service"? lol. GTFO outta here you would have done the same thing and you know it....you yourself said you wouldnt give him shit....SO WTF is your arguement??

I wouldn't have given him shit, but I sure as hell would have made him happy, I would have offered him a 60 dollar credit on an order or 100 dollars or more, whatever it took. Maybe there was nothing you could do to make him happy. The bottom line is the way Ran handled it was horrible. Posting it on the internet was wrong. You might have done the best you could, I don't know youre situation or youre company policys. But the way that Ran handled it was unacceptable.

[Ran]

I wouldn't have given him shit, but I sure as hell would have made him happy, I would have offered him a 60 dollar credit on an order or 100 dollars or more, whatever it took. Maybe there was nothing you could do to make him happy. The bottom line is the way Ran handled it was horrible. Posting it on the internet was wrong. You might have done the best you could, I don't know youre situation or youre company policys. But the way that Ran handled it was unacceptable.

The way I handled it and the way I posted it are two seperate entities. I dealt with this guy with the upmost courtesy and I did offer him a discount on a replacement pair after listening to Danny deal with him for half an hour. He didn't want it and then proceeded to cuss me out after I tried being nice to him. Also, offer him a $60 credit? That would be the same as giving him the stuff for free.

[Sport1.3]

I wouldn't have given him shit, but I sure as hell would have made him happy, I would have offered him a 60 dollar credit on an order or 100 dollars or more, whatever it took. Maybe there was nothing you could do to make him happy. The bottom line is the way Ran handled it was horrible. Posting it on the internet was wrong. You might have done the best you could, I don't know youre situation or youre company policys. But the way that Ran handled it was unacceptable.

Well i personally did everything i was able to....the discount i extended was pushing it and the way the customer was acting sure as hell didnt even diserve that. The customer was unreasonable, and wouldnt have been happy unless we would have taken the shoes back, which we could and would not do. I do agree it shouldnt have been posted though, i'll give you that