LOL @ Joe Wappman of Daytona Antique Auto Racing Association

[Big Baller]

lol wtf why is everyone sympathizing for the guy....


He had 30 days to check out if what he bought was up to his standards, were good, were right, thats a lot of time and he could've done so... He cant get the shoes and on the 31st day step in some doo doo and then be like nah i dont want them.

Sure it was the fault of the manufacturer or company for giving him the wrong sizes... but he is at fault for not knowing

1) when initially buying the shoes, he could have checked.
2)he could have checked when he got home
3) He could have checked anywhere between day 1 and day 29

he failed to do that, hence NO RETURNS/EXCHANGES after 30 days.

Its not about the guy being right or wrong, its about how you treat customers, even the ones you don't like.

[Ran]

Its not about the guy being right or wrong, its about how you treat customers, even the ones you don't like.

We tried to be nice to him, we really did. We offered him a discount on a new pair, which he promptly threw back in our face. We're not going to just throw him free stuff to make him feel better about being ignorant.

[RandomGuy]

Its not about the guy being right or wrong, its about how you treat customers, even the ones you don't like.

lol dude

say you go to best buy and buy a computer, top of the line: pentium 2 350mhz 128mb RAM 3.5 floppy AND double speed CD-ROM.... fast forward to 2007, you finally open the box and put it together, you notice that the monitor and keyboard aren't the same color as the CPU.... you go back into best buy (which a very high customer service rating)

Do you think theres any way in hell they'll do ANYTHING for you (let alone store credit) after 30 days... specially on a discontinued item?

(i used to work at best buy, by the way)

[ShooterMcGavin]

lol dude

say you go to best buy and buy a computer, top of the line: pentium 2 350mhz 128mb RAM 3.5 floppy AND double speed CD-ROM.... fast forward to 2007, you finally open the box and put it together, you notice that the monitor and keyboard aren't the same color as the CPU.... you go back into best buy (which a very high customer service rating)

Do you think theres any way in hell they'll do ANYTHING for you (let alone store credit) after 30 days... specially on a discontinued item?

(i used to work at best buy, by the way)

wow, i never realized you were really a dumbass til now. have you never been to www.bestbuysux.org ? bestbuy is a company that PUBLICLY discusses how they profile their customer base and will turn away customers they feel are not going to profit them by shopping at BB.

[Sport1.3]

Its not about the guy being right or wrong, its about how you treat customers, even the ones you don't like.

I was completely respectful with the customer the entire time I was on the phone with him...I never once insulted him or treated him differently then any other customer. The only reason he left our conversation upset was the fact he couldn’t have it his exact way....and that being a freebie

[Big Baller]

I was completely respectful with the customer the entire time I was on the phone with him...I never once insulted him or treated him differently then any other customer. The only reason he left our conversation upset was the fact he couldn’t have it his exact way....and that being a freebie

You are correct I should not have grouped you in with youre manager buddy, what he did was wrong.

[Ran]

You are correct I should not have grouped you in with youre manager buddy, what he did was wrong.

Yeah. Not giving away free stuff to stupid people is wrong.