The thing that should be the most clear is that if you have a problem, you handle it through the proper outlets before you speak in haste and ESPECIALLY before you cancel CC payments.
This is not to say that Scott was wrong in his work and diagnosis of your car. I have full faith in Scott's work or else we would have never thought of partnering with him. I will say again, I don't know the situation but for the fact that you called his cell phone and not the shop number with your concerns and then you called the CC company (my biggest issue). I just found out about the PM's in this thread. The rest of what happened is all new to me.
