A shop screwed up.....
So i went to a shp and they screwed up a bit on the work they did. I talked to them and they declined any further assistance unless i pay......to fix the problem they created. Now i disputed the charge and i need another shop to give me a estimate how much will it take to fix the problem. It is tune related. I just need a brief estimate how much will it cost to fix the bug in my tune. All help will be appreciated.
Need this pretty quick
the subie or the integra????.......wtf......i hate when shops fack up and dont wanna say they did!!!!!........1
whats the problem
Epic Foxbody Thread Crew Member #10Originally Posted by Alan®
subie...and it's bad nuff to kill my motor...that's why subby's been grounded.
all i can say is shiity tune....i took it in to keep things checked in with few upgrades i made, instead of just slapping them on and calling it a day. Car went in good (even untuned on new parts) and came out with more problems. When i contacted them (NEXT DAY) i simply got turned away from any further assistance unless i pay. I had another subie owner check it out and even he couldn't believe that they looked over the problem and how bad the prob was. Tuner simply deleted that code to clear the check engine light and told me...."It should be good?". I simply disputed the problem with my CC and now they wanna know how much it is gonna cost for me to get it fixed from someone else.
P.S the shop that gave me such good service is a well known shop. I won't disclose no names until matter is resolved. If i don't get nothing back. I will disclose. People who already know.....please don't post their name.
wow
I hope you get everything fixed. Let us fellow suby owners know if you need any help!
Only two men ever offered to die for you, Jesus Christ and the American Soldier. Defend your rights or lose them forever.
Oh oh oh I know who it is and I dont know much at all!
white power!!!!!!.....1
explain exactly what is wrong and what the situation is.
Not so good AFR and is knocking. I'll make it short and simple. I got the car tuned(?) and tuner wasn't able to bring my AFR where i needs to be running good and earlier (before tunning) he mentioned it needs to be 11.XX,he did try hard to do it, but was never able to bring it up higher than 9.xx. My car lost hp after the tune....not my big concern because he said it's safer now, but before the car rolled off the dyno it threw a code...misfire i believe, and he simply deleted it. Upon which i asked....will it be safe to push? He said, "should be?" after a pause. It was getting late and they were in lock down mode while my car was getting tuned...tuner was also getting calls from wife about dinner so i don't know if this was all done to be out and done with it. I took his word and went my way, but didn't feel really comfortable driving the car home. On my was home....i pushed it a little and instantly my check engine light started flashing. I slowed down.....drove normally for few miles then pushed again and it did the same thing. To which i thought okay....it's probably misfiring since ecu flashes checking engine light when it does. Next day contacted tuner and got no further assistance...he said he did his best and for any more work i'll have to pay????? Upon talking to few other people about the problem, they said the car could be knocking since my Engine management flashes check engine light when it senses knock. I grounded the car. I had a friend look at it.....who also had good knowledge. Turned out the car was knocking. He told me if i keep on pushing the car....i might as well kiss my engine bye bye. He also noticed few other thing tuner missed out. Don't get me wrong.....i have full respect for the tuner and he's a great guy. I went to him because he worked on the car before. He was in a rush to get home that day because it was getting late and he might have looked over few things in a rush, but i can't sit here with a car that i can't drive as i like to or loose my motor because someone looked over something.
LOL too much for "i'll make it brief."
Last edited by UpSideDownDesi; 01-02-2008 at 01:47 AM.
I love you for very long time, 5 dollar? HAHAH good luck man
how much are they charging you to set it right sunny?
agree on a set, discounted amount and have them fix it.
last time i talked to tuner.....regular price to fix the problem, but things have changed with him so i don't know how shop is gonna handle this (currently i am letting my CC handle all this). I am not taking my car to them to even have it fixed. When other turner (shop owner) came around to see what's goin (because it was getting late and waiting on my car do get done)....he just said a random fuel % to punch in to get my AFR right....even if it wasn't safe. I guess he didn't realize i was standing right there. Even the tuner tunning my car said..."i am not punching that in." I won't be taking my car there. My first impression of the shop was last even though some great people there. I want shop where i can drop my car off and not worry about it. I guess it was just a bad day for me.
Last edited by UpSideDownDesi; 01-02-2008 at 01:35 AM.
IF they are a reputable shop and cant fix the **** they ****ed up, **** them lol. If they keep declining to fix it for free, I would file a lawsuit. You shouldnt have to pay for something they screwed up.
What kind of Engine Management do you have....
Did you pay them to tune it or just strap it up on the dyno to see what your new numbers were?
dam
no doubt, but if i can settle this easily and in a friendly manner then i'd rather do that.
i have TurboXs UTEC
I paid them for a tune
You can take it to any tuner and ask how many hours it will take to fully tune the car. Ask for an estimate on paper and you're good to go.
If the tuner overlooked something small and erased a code to avoid it, I'd have the entire thing retuned. If they can't take their time to tune the small things, why would you trust them to tune the drivability, WOT and everything else?
Did they tell you why it couldn't be "tuned"?
true
nope...
Did they quote you X amt of $ to "tune" it, or was it just a flat hourly fee?
Were they tuning on a dyno or street tuning?
First throw away that utec and get something else. That probally has a lot to do with youre problems.
hourly fee, this was done on a dyno.
I will be getting something else. There is nothing wrong with the UTEC and it is not acting up, bad tune cannot be blammed on the Engine Managment.
You paid for tuning on a dyno? Then what is it that they are asking you to pay more money for? In other words, if they didn't tell you there was something wrong with something that would keep them from tuning.....what would additional time/money change?
Yes, i paid for dyno tune. I was asked to pay for the problems tune caused.....additional money fix their own work which i already paid them for.
I suspect there is probally something wrong with the car and they aren't willing to work on his car for free. If its just a bad tune then they need to man up. If your car has some kind of mechanical problem that needs to be fixed then thats not their problem and they are well with in their rights to charge you.
What are the new parts etc....that went on the car.
PM me, id like to hear the complete details without it being public.
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car has NO mechanical problems or they would have brought it up when tunning. 1 issue came up and they brought it up, they fixed it, and they got paid for it. I am not holding them against something mechanical, i am holding them against the tune.
for some reason that post made me laugh....that's a excuse a shop would give when they know they faaked up.Who are you?
Last edited by UpSideDownDesi; 01-03-2008 at 12:21 AM.
intake and a new filter...nothing major.
Based on the information given, I'm pretty sure I know who it is. Shame on them if it's true.
I know who it is by the "tuner was on the phone" comment LOL
To be honest, this kind of stuff happens with tuning. My thoughts
1) If there is a problem, it needs to be addressed before TUNING CONTINUES. IF there is something wrong or the car isnt responding, the owner needs to be notified ASAP. Reason being is dyno is by the hour. i have heard of people spending $500 for 3 hours of "trouble shooting" $140/hr.
DYNO TIME IS ALWAYS MORE EXPENSIVE THAN LABOR
2) Tuning isnt based on power INCREASES. IE if you make a bunch of changes, you dont pay when you see a hp increase. If you car magically dynoes 50whp less, then there is a problem and again you need to be notified.
3) 9:1 afr is rediculous.
4) If there was a MECHANICAL problem with why your car was running so rich an couldnt be tuned right, then youshould hve been told. simply saying "thats the best i can do" an not having a follow through conversation with what the problem may be is unaaceptable an poor customer service.
5) I understand locking up an leaving, but why were they running late in the first place? did you show up late, did they get you on the dyno late?
6) In this business sometimes there is no "closing time". you have to be willing to stay late and sacrifice. Ask 11psigsr, we were there till 230am the day before XMAS tuning his integra so he could have it back.
PM me, ill see if i can help with our tuner.
Last edited by Mr. KiDD; 01-02-2008 at 12:29 PM.
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lolololol
The EMPIRE
9 to 1 is dangerous, you are going to wash down the cylinder walls.
agreed....car was/is mechanically perfect so far... amd i am prbly gonna get it checked for anything that seems out of place mechanically. (it was put togheter by Will at SOG in March of 07....brand new motor, and tuned by the same turner only put 3k miles on it since then. I got there on time so there was no delay from my side.
The way i deal with cars like that is the SECOND there is a problem, i inform the customer an make them choose whether we fix the problem an keep going, or they ix the problem and come back.
I try not to spend more than 1 hour on TROUBLE shooting. if i cant find the problem in an hour, its best to cut time there an move on.
I dont mean abandon the customer, i mean dont waste any more of their TUNING time. Tuning is for TUNING. if there is a problem that prevents TUNING, then you need to set an appt up to fix the problem.
Again its $140/hr versus $80/hr
that keeps people from feeling like they spent $500 for nothing.
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i spent $400 and came out with more problems and lost hp/tq (a nice drop). If he couldn't tune it he should have told me in his first hour of tunning instead of keeping me there and keep on charging me without accomplishing anything.
Last edited by UpSideDownDesi; 01-02-2008 at 01:24 PM.
Lawsuit. Hopefully you could prove something was done wrong lol.
no need unlesss i can get this taken care of on good notes.
Yeah but I mean I sure as hell wouldnt pay for it again. If you decide to pay for their mistakes youre just giving in.
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