Appraisal comments:
"Adrienne is very customer service orienated and has recieves great feedback from most of her customer experiences."
Key Strengths:
"Adrienne works well with her customers and has a very pleasant attitude when doing so."
Areas for Development:
"Adrienne has the skill set to perform her job responsiblites but spends to much time being unproductive. I would like to see her more motivated and driven to hit her goals. This is key for hitting the 2010 goals .When management is providing feedback Adrienne should remain less combative and seek out feedback as a for her imporovement."
I hit goals (in some instances I was 120%+ of my goals) and I give great customer service, also I have a higher Customer Feedback Score than the store does, but I'm unproductive?
/rant







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