From what I have heard about this shop they are very good about resolving any problems and complaints. Posting up one side of a story on a forum is not a good way to go about getting anything constructive done. I for one would like to hear from A and H about their side of this. I'm sure Vteckidd can get Tom online as he has done before when someone flamed the shop. In that instance it turned out to be a completely different situation that what was originally presented by the disgruntled customer. 2 sides to every story.