Quote Originally Posted by JMCIVIC01
na when they screw u that is who you have to talk to a sales rep in a store will just smile in your face and try to convince u to add another line at a discounted rate who wants that when you have an outrageous phone bill all they will say is call customer care cause they handle that shit and then that ends up being your only option, i sell cell phones man i know how it works.
And you handled the situation the way you did............man you have to work in a 3rd party of some sort?

Dont get me a wrong. I am not saying every rep in a corp store will help you the way you need to be helped, BUT it is easier to handle in my eyes. We do have alot of good reps out there. You just have to find that good one that works with you and stick with them. It's like your banker, realtor, lawyer, etc............switching these points of contacts all the time is NOT a good thing.