Quote Originally Posted by gtikid
LOL @ you for getting yelled at. Your manager is an idiot.

More than likely that customer service rep that he dealed with did not get yelled at. The manager and the rep probably discussed how much of a dumbass that customer was for yelling at him, we do it all the time
Jullians right, most of the time when you thought u made a impact and the persons getting their ass chewed out by the manager, their really just standing there talking about why the hell it's snowing outside...