Quote Originally Posted by blacknightteg
not to disagree with you or anything man, and i appologize for the managers actions, even if it wasnt at my store. but when was this that you were promise the free install? depending on when it was, he could have said no cuz we stopped offering free install a while back. its a dumb move on the companies part, but thats probably why he said no. I do hate when i hear how these managers act towards people, i really havent seen any managers act irrational or anything of that nature at my store unless forced to do so by the customer. most of the managers usually stay calm and only MAYBE get irrational if the customer goes to that first.
It was about 3 years ago. They were still offering free installs at the time. I just didn't get it installed right away because they couldn't install it that week and I had to go out of town after that. I have worked several jobs in retail, so I'm always very polite. This guy was just a total d*ck to me from the second I walked up. Probably because I was young. He just started to get angry when I agrued my point. I'm not tripping over it, just thought I'd share.