[QUOTE=tracy]So we accidentally sanded a small hole in your water line. We admitted it, showed it to you and ordered you another part??? What's the big deal??? [/QOUTE]
My car (daily driver used to get to and from work) was down for a month because it had no coolant running to the turbo due to that "small hole".

[QUOTE=tracy]We didn't order the wrong part, the dealership kept sending us the wrong one. Again, what's the big deal??? We sent it back and tried to get the right one. That's how it works with dealerships..they're a pain in the butt![/QOUTE]
Funny I went in, ordered the part, and came out with the right part in only one try. It's kinda odd that every time I went in to pick up the part from your shop, Dan or Joey would ask me if it was the return or feed line.


[QUOTE=tracy]About Tunerfest, you aproached me out of nowhere. I had no idea who you were since I wasn't at the shop the day you came and you announced in front of everyone that "I had tapped your bolts wrong." First of all, I don't work on any cars and 2nd of all you caught me off guard cuz I had no idea what you were talking about. We aren't at the shop remember???? How in the heck am I supposed to know who you are and what you are referring to???? I don't remember exactly what was said between us, but I do remember the way you came at me about something that I had no knowledge about. AND YOU KNEW I DIDN'T KNOW CUZ THEN YOU SAID I WASN'T THERE THAT DAY! Maybe you should check your tone of voice before you speak to others. You have to give respect to recieve it [/QOUTE]
I said (more or less) "Tracy you guys did some work on my car and didn't tap the bolts correctly". You snapped told me I should have talked to Brandon because he probably worked on my car. At the time I didn't know who Brandon was (he wasn't there that day). However when I told you that Mike worked on my car, you told me mike doesn't work on cars alone....so some guy you don't trust to work on a car did work to my car, thanks!

[QUOTE=tracy]and you forgot to tell everyone that I told you to come back on Monday because we were busy that day (we operate by appointment only.[/QOUTE]
Quote Originally Posted by SilverJester
...(at least Dan said come back monday). But would you be willing to wait until monday after havin your car down due to a series of their mistakes for a 1 1/2 months?!
Quote Originally Posted by tracy
He doesn't have to come out..he's the boss. He has a whole line of people that do their job that he gives them. Try to go to Kroger and ask to speak to the owner at your convenience and you will get a whole chain of command before you get to him.
Are you kidding me? If I go to kroger and ask to speakto a manager I get a manager (actually I did this last week at Publix, had to ask about something). If I go anywhere and ask to speak with a manager they will get me who I need to speak with

Quote Originally Posted by tracy
...(the bolts were tapped right when you left...how they got cross threaDED AGAIN, WE DON'T KNOW...BUT WE FIXED IT AGAIN ANYWAYS. btw, how did they get cross threaded the first time you brought them in????).[/QOUTE]
Well Tracy, you being the knowledgeable mechanic that you are, I'd think you'd understand that 11 year old bolts attached to something as hot as a turbo are going to weaken over time. But maybe you can explain how brand new grade 9 bolts do that?