Quote Originally Posted by Ms Dollar View Post
Okay, I have been with AT&T for a while now, even back when it was still Cingular. Lately they have been f-ing up big time. Adding random charges to my bill (i.e. Early termination charges on my line, and my husband's line for no reason). I call them about it and they can't seem to get everything straight. They say that the amounts have been credited back already, but I still show them on my bill. Well I now have an $800 phone bill, but they only show that I owe like $200.

/rant
We went through a billing system change about a month and a half ago and we've had a COUPLE of customers come in with that problem, only a handful. It added an early termination fee by mistake. Just call and they'll get it taken care of.

Also, people always come in saying they're phone bill is $xxx amount. What happens a lot of the time is they pay the bill maybe a few days late, which isn't a big deal at all. What ends up happening is when the next bill populates, it shows the old bill as a past due balance, plus the new amount, which results in your "new" bill appearing to be high. Come into the store and i'd be glad to check. You're only the 2nd customer i've known to have that termination fee added onto there

Quote Originally Posted by Kasper View Post
typical.. that would be why i dont go threw at&t.. just wait there gonna go belly up as soon as apple's contract with them is up.. they already announced that once its up then there gonna turn the iphone into an unlock phone...
What are you talking about?