Quote Originally Posted by collins
thats not entirely true. fry's may be different, i'm not sure, but i know at hhgregg, if we have a defective peice come back, we have whats called RTV. meaning RETURN TO VENDER. thus, the STORE doesnt take the hit. the manufacturer does. so, unless their system is completly different from ours, to say that its affecting their bonuses, well thats not the case at all. just sounds like a bunch of slack asses that dont give a shit about customer service.
nah i was talking to my friend about a similar situation. When something is "junked out" it is sold to some company for like 9 cents a pound... random shit.... be it a 900$ peice of software(if for some reason they take an opened peice) or a 30$ TV... its wierd anyways i gotta go to school right now i will explain it later lol