Here is what I just sent them. This is the 6th or 7th attempt to get my deposit back.
Okay now it has been over 4 months since we rented an ATV there and returned it clean with approval and we still don't have our $500 deposit back. Your staff has already confirmed that it was returned clean and passed inspection so whats the hold up now? I called several times (we won't even go there) and no one ever called back with anything to resolve this matter. This is not a good way to do business and I would like the $500 to be returned to my CC# eventually. We spent over $1,000 there that weekend without DT keeping our deposit. 4 months is more than enough time for anyone to get their act together and fix a $500 issue like this. We love coming there and your staff is great but the rental dept. needs help. We will never rent anything there again that's for sure.
You guy's are awesome and always find a way to fix everything and help everyone out so I am really at a loss for words not understanding why the deposit hasn't been returned after 4 months? C'mon that's a log time to take to give someone their money back don't ya think?
Chris
Here is the post. They deleted the last 2 so this one won't last long. Just figured I would get the word out with their rental program.
http://durhamtownproshop.com/forum/v...c.php?f=9&t=42





Reply With Quote
I wish i still had my contact to the owner there i use to enjoy tearing the drag strip up with his son.




Dt use to be my heaven on earth i knew most of the ppl and even had my pic on the board once on a track jump.

