Ordered a whole new family plan for 3 on the 12, didn't get the phones till today since they were on back order. So technically, the plan didn't activated until December 30th

Signed up, check my bills, they charged me from 20th-25th, & then the next whole month.

Not only that, they double charged me the activation fees.

WTH, to make it worse, their CSS don't open 24hrs. I'm pissed

/rant