Quote Originally Posted by ATK_Designs
Ordered a whole new family plan for 3 on the 12, didn't get the phones till today since they were on back order. So technically, the plan didn't activated until December 30th

Signed up, check my bills, they charged me from 20th-25th, & then the next whole month.

Not only that, they double charged me the activation fees.

WTH, to make it worse, their CSS don't open 24hrs. I'm pissed

/rant
It doesn't matter. most Phone companies are the same. Including ATT.

you ordered the phone, which means you extended your contract the day you ordered the phones. Thats why its so much better to buy from a store like mine or Tigers. Your paying the same either way and you help out the sales person, instead of some no faced sapp.

Now with Sprint, we wouldn't change your plan until the phone came in but you might be able to talk Customer Care into crediting your bill for those 4 or 5 days.... Cant imagine the proration really being that horrendous for 5 days though