Quote Originally Posted by j0nbunklah0m
but yea it is bullshit that they fuckin hire uneducated women at car part stores rather then guys who actually know a thing or two
I agree. It's very frustrating when you call a place of business in search of something and the individual on the other end of the phone has absolutely no idea what you are talking about; however, that's just part of it. Everyone has to start somewhere.

I think it is more frustrating when you have a customer who does not know what he or she needs. "The customer is always right," is pretty much bs when you work in the automotive field, but that's when you just tell them, "This part is non-returnable," and go on with your day.

I was the Parts Department manager for a motorcycle dealership before I took the job I have now. It was very frustrating because when someone needed assistance, they were very reluctant to tell me their problem and asked for the manager. It really blew their mind that I was the manager. I completely understand that I am a female trying to make it in a male dominated field; however, I am very confident in my ability to fulfill a customer's request whether it be a window regulator for a Range Rover or an ignition switch for a Kawasaki Ninja.