Normally if you go back to where you got the phone from, they will unlock it for ya. I'm assuming that you did that? When that happened to my phone, they just asked for my account stuff and they unlocked it. I'm not sure if they could do it for your phone. I had verizon at the time. I usually don't lock my phone, but if i did lose it, I would just call the company to sieze the account. Plus its kinda a pain to enter the code all the time. Is it a lot of people have access to your phone and play with it??? Thats why you lock it?