Quote Originally Posted by Nismo
DVD drive is probably bad or not plugged in properly. Just return it and buy a HP.
**** HP laptops. My pavilion laptop's LCD died literally right after the warranty ran out. We've had trouble with HP desktops before, and all their computers come with a ton of pointless crap installed from the factory.

Quote Originally Posted by Brett
Whats so odd is this morning I used this drive for the first time and it copied a DVD movie I was wanting to burn (So the drive worked at first) then when it was done and I put in the blank media the famous Microsoft blue fatal error screen came up and rebooted and since then any DVD or CD I put in the drive it wont even try and play, and if I go to the my computer and click the drive (Which it does see the drive) it ejects the drive door and says Insert media even though its in there
If it stopped working after an error and a reboot, it most likely isn't a hardware problem. Call Gateway customer support and they will probably work you through the problem.