Quote Originally Posted by stillaneon
I used to do Teir 3 Customer Care for Cingular.

you would be suprised how Dumb some Reps are too....
Oh believe me, no surprise here. Some of the shit I here my co-workers say or do just leaves me like, "did you really just say that dumbshit?"

Some reps don't know an absolute damn thing, but neither does the customer So they can bullshit the whole thing and the customer won't know the difference. See it everyday of my life