Quote Originally Posted by Tank
hmm but thats kind of bad business not to knock on the shop but if i brought my car somewhere to be worked on i would like the peace of mine to know that my car will be there when i return cause like the guy said earlier then yall can steal something off a car and just say look at the fine print but i understand yall have to cover yourself if this shop would like to show good hear thmaybe they could atleast help the guy out hook him up thats a good show of customer care whats done is done so how would yall help him in the end again im not trying to pressure but i feel real bad for the guy and i dont even knwo his name
I think that after being open for almost 5 years without incident and the same employees since the beginning...we are trustworthy. He is getting the hook up. Don't you worry about that. He was getting the hook up before this happened. I'm sure he will attest to that. His car is still here. It seems like you are more worried about this than he is. I'm sure he appreciates your sympathy tho

So what are your suggestions? I'll gladly take them into consideration. I tell the customers where their car will be stored, I tell them when it will be worked on, we never suggest a person bring their car until we are ready to work on it and finally....we have a waiver drawn up by my attorney that all of the customers sign stating (I'll cut and paste for you) "I hereby authorize the above work to be done along with the necessary material and hereby grant you and/or Batlground's employees permission to operate the vehicle herein described on the street, highways or elsewhere for the purpose of testing and/or inspection. I also acknowledge that Batlground requires that I carry insurance for my own car. By signing this, I agree that I and/or my insurance will be held responsible for any damage to the car itself or its contents, including fire, theft or vanadalism." I think we covered all of our bases incase an incident like this ever happened. Our attorney seems to think so