Quote Originally Posted by SammyPain
i work at a pep boys, i mean i dont get why yall get so mad its like not everyone knows evertying about every car. i mean when a customer comes and asks for some **** i dont know about i just find someone who does. you cant be mad at someone for not knowing.
I don't get angry with a sales assosicate who is polite, well trained, and obviously trying to be of service. Like when the (store manager) at O'Reily's did not understand how to read heat range on NGK spark plugs. He was helpful, just didn't understand what the numbers meant. So I explained it to him, and in return he gave me the plugs.

However, my last PepBoys experience involved meeting "Darsheke" at the back counter, with her 4" long sparkly gold nails, as she was tearing into a bucket of KFC Extra Crispy--not too unlike how a lion tears into a zebra. Once Darsheke (or Shanequa, or Funtaya, or whatever her name was) had consumed the bucket, she waved me over with her shiney, greasy hand and inquired, "What you want?"

Pep Boys' employees tend to be the laziest, least informed, and most apathetic of any of the chain parts stores.