View Poll Results: Which cell phone provider has the best overall service?

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  • Verizon

    15 38.46%
  • Cingular

    19 48.72%
  • AT&T

    0 0%
  • T-Mobile

    3 7.69%
  • Sprint

    2 5.13%
  • NExtel

    0 0%
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Thread: Which company has the best cell phone service?

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  1. #1
    Proud to be Retrosexual Jaimecbr900's Avatar
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    You are actually asking two separate questions.

    1. All the features you seek are strictly phone/equipment related. The phone carrier gives you only a couple of different options when it comes to your "service" itself.....i.e. VM, text options, plan options, etc. From your question, you are looking for phone features which are going to be strictly dependent on the PHONE you choose not so much the provider.

    2. Service providers are as different as night and day. The biggest differences I've noticed are customer service/contracts and service range. NOONE can beat MetroPCS strictly on $ because they have a plan for $30/mo unlimited LOCAL calls. If that works for you, then that by far is the best plan from ANY other carrier. Noone comes remotely close to that. Problem comes in the next part of the equation, range. If you travel outside your local area OFTEN, then MetroPCS is NOT for you. They have travel talk, but it's basically roaming and roaming costs a ton of money.

    I've had several different carriers. I had Nextel for eons....I started when they had the HUGE rubber duckied antenna and weighed 10 lbs. I had Cingular for a long time as well. Their contracts are, as someone else already pointed out, LOOOONNNNGG. They tie you in that way. I just had a big dispute with them and left because of contract issues. I also had Bellsouth, when they were really Bellsouth. Again, the problem there was simply contract. You get tired of being tied down and NOT able to upgrade phones or change programs or they nickel and dime you to death. It gets aggravating.



    All that to tell you that it sounds like you're more interested in phone features than carriers. Just be careful not to get sucked into long contracts just to get a free phone.

  2. #2
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    Quote Originally Posted by Jaimecbr900
    2. Service providers are as different as night and day. The biggest differences I've noticed are customer service/contracts and service range. NOONE can beat MetroPCS strictly on $ because they have a plan for $30/mo unlimited LOCAL calls. If that works for you, then that by far is the best plan from ANY other carrier. Noone comes remotely close to that. Problem comes in the next part of the equation, range. If you travel outside your local area OFTEN, then MetroPCS is NOT for you. They have travel talk, but it's basically roaming and roaming costs a ton of money.
    I edited the post because SERVICE is my main concern with the providers. I call family who live in Savannah and Florida and I travel often.

    Thanks for pointing that out

    Thanks to you and everyone else for the input so far
    Nopi Drag Racing NHRA Atlanta Dragway March 29/30! > HERE!

  3. #3
    Proud to be Retrosexual Jaimecbr900's Avatar
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    Quote Originally Posted by Hybrid93Hatch
    I edited the post because SERVICE is my main concern with the providers. I call family who live in Savannah and Florida and I travel often.

    Thanks for pointing that out

    Thanks to you and everyone else for the input so far
    If you travel outside the area often, MetroPCS is probably not cost effective anymore.

    Personally, I won't ever refer anyone to Cingular. I had them for over 5 yrs and still have 1 phone with them. Won't ever use them again. Why? Not because the coverage was lousy, it actually is very good from my experience...it's their customer NO service that did it for me. If someone pays their bill religiously ON TIME EVERY DAMN MONTH for 5 freaking years, never disconnected, never late, never anything.....don't piss them off over something stupid......they showed me they could care less about MY business when I asked them to make a change on an account I didn't even have a contract on but was telling them I'd STILL STAY IF they made the change. They didn't want to, eventhough their brochure said they were supposed to. So they lost a $150/mo customer who always paid on time over a $10/mo change. How's that smart? Its not, so I left. Don't miss it a bit right now.

    So their coverage is good, but their customer NO service is the pits.

    My

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    Certified Gearhead fire7882's Avatar
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    Quote Originally Posted by Jaimecbr900
    If you travel outside the area often, MetroPCS is probably not cost effective anymore.

    Personally, I won't ever refer anyone to Cingular. I had them for over 5 yrs and still have 1 phone with them. Won't ever use them again. Why? Not because the coverage was lousy, it actually is very good from my experience...it's their customer NO service that did it for me. If someone pays their bill religiously ON TIME EVERY DAMN MONTH for 5 freaking years, never disconnected, never late, never anything.....don't piss them off over something stupid......they showed me they could care less about MY business when I asked them to make a change on an account I didn't even have a contract on but was telling them I'd STILL STAY IF they made the change. They didn't want to, eventhough their brochure said they were supposed to. So they lost a $150/mo customer who always paid on time over a $10/mo change. How's that smart? Its not, so I left. Don't miss it a bit right now.

    So their coverage is good, but their customer NO service is the pits.

    My
    +1

    I had cingular for 2 years and hated the customer service. They also kept charging me roaming when I went to my parents house in south GA that was covered by my plan. I had to call them every billing cycle to get the charges removed. I have verizon now and have been with them for 2+ years and have never had a problem.

  5. #5
    Senior Member ueyedgr8tness's Avatar
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    Personally, I won't ever refer anyone to Cingular. I had them for over 5 yrs and still have 1 phone with them. Won't ever use them again. Why? Not because the coverage was lousy, it actually is very good from my experience...it's their customer NO service that did it for me. If someone pays their bill religiously ON TIME EVERY DAMN MONTH for 5 freaking years, never disconnected, never late, never anything.....don't piss them off over something stupid......they showed me they could care less about MY business when I asked them to make a change on an account I didn't even have a contract on but was telling them I'd STILL STAY IF they made the change. They didn't want to, eventhough their brochure said they were supposed to. So they lost a $150/mo customer who always paid on time over a $10/mo change. How's that smart? Its not, so I left. Don't miss it a bit right now.

    So their coverage is good, but their customer NO service is the pits.

    My [/QUOTE]

    aGREE AND THEN I DONT AGREE I got them now i had tmobile every since they were powertel customer service was the best but no signal like cingular I have had 3 1k bills and they have reduced them all to around 300$ and changed my plan to help me out so I starting to really like cingular

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    Well, I ended up giving Sprint a try and happy so far. No dropped calls from work to the house. I have the Fusic phone which I absolutely love!!!

    My plan is $36 and with the 15% it will be pretty cheap each month
    Nopi Drag Racing NHRA Atlanta Dragway March 29/30! > HERE!

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