Bellsouth DSL

[atlvi3tb0i]

meaning you got to rewire your own phone line

[Rican219]

The gray box sperates the pairs from the street to the house. That is really something a Belltech should install. Usually with Residential wiring the Red and Green pairs are what they use for dailtone. DSL runs at a Higher Frequency on the same lines as the phone calls come in on so the filter you put on inside of the house will filter it out so you can use it. It may be possible that they provided that box to seperate the pairs for issues like your having but I have never seen that done before (normally) Like I said usually a Bell tech will install that because if you go into bell south equipment and tamper with it it is what's called a "tariff violation" which I know in commercial buisnesses is a high fine. Not sure on residential

[Rican219]

I can do it and have the equipment to do it with but just wondering why they sent that to you?

[RandomGuy]

The gray box sperates the pairs from the street to the house. That is really something a Belltech should install. Usually with Residential wiring the Red and Green pairs are what they use for dailtone. DSL runs at a Higher Frequency on the same lines as the phone calls come in on so the filter you put on inside of the house will filter it out so you can use it. It may be possible that they provided that box to seperate the pairs for issues like your having but I have never seen that done before (normally) Like I said usually a Bell tech will install that because if you go into bell south equipment and tamper with it it is what's called a "tariff violation" which I know in commercial buisnesses is a high fine. Not sure on residential

its wierd... when i moved in... the box was already at the doorstep w/ my name on it... before we even moved our shit in.

they are really quick with that shit, as soon as we transfered our service they sent it out.
So then i pop it open theres abox inside the box... labeled "self-install kit" or something...

had some filters, the modem, some drivers, etc right and that grey box, with instructions...

[TRINI4LIFE]

All of your phone lines has to have the filters on them. Even if you do not have a live line/phone running to it. I had that problem before, I had an extra phone jack in my basement that I forgot about. Check around your house for any extra phone jacks. But I have never seen that box before though.

[tony]

All of your phone lines has to have the filters on them. Even if you do not have a live line/phone running to it. I had that problem before, I had an extra phone jack in my basement that I forgot about. Check around your house for any extra phone jacks. But I have never seen that box before though.

Not true.. if it has equipment connected to it (Fax Machine, Phone, Computer, ANYTHING) then it needs a filter but if nothing is connected then its irrelevant.

The box you posted up Random is what we used a longgggg time ago but we do not use them any more, you can throw it away because its useless. If your DSL is dropping for each call you get either one of your phones are not filtered or if you have an alarm it may be interrupting the service. More than likely from what I've experienced theres a filter that isn't installed if it only happens when the phone rings. Make sure the DSL modem is filtered itself as well.

If its not this you'll probably have to call the help desk and have a tech come out, if you're in the south Atlanta area let me know (although I'm on vacation for the next few days)

[Rican219]

Not true.. if it has equipment connected to it (Fax Machine, Phone, Computer, ANYTHING) then it needs a filter but if nothing is connected then its irrelevant.

The box you posted up Random is what we used a longgggg time ago but we do not use them any more, you can throw it away because its useless. If your DSL is dropping for each call you get either one of your phones are not filtered or if you have an alarm it may be interrupting the service. More than likely from what I've experienced theres a filter that isn't installed if it only happens when the phone rings. Make sure the DSL modem is filtered itself as well.

If its not this you'll probably have to call the help desk and have a tech come out, if you're in the south Atlanta area let me know (although I'm on vacation for the next few days)

Yep this man knows TECH Support FTW!!

[nightracer]

Not true.. if it has equipment connected to it (Fax Machine, Phone, Computer, ANYTHING) then it needs a filter but if nothing is connected then its irrelevant.

The box you posted up Random is what we used a longgggg time ago but we do not use them any more, you can throw it away because its useless. If your DSL is dropping for each call you get either one of your phones are not filtered or if you have an alarm it may be interrupting the service. More than likely from what I've experienced theres a filter that isn't installed if it only happens when the phone rings. Make sure the DSL modem is filtered itself as well.

If its not this you'll probably have to call the help desk and have a tech come out, if you're in the south Atlanta area let me know (although I'm on vacation for the next few days)

Also he can take the modem and plug it into another phone jack and see if it works correctly. If it works ok in the new jack and doesn't work correctly in the old jack then he needs a BS tech. Cell phones, cordless phones and speakers can interrupt service as well so it basically needs troubleshot.