To be 100% honest with you, if you ever travel across the country...you'll be roaming or no service. I drove all the way to Seattle,WA from ATL and 75% of the time I had no service. Their customer service sucks huge donkey balls, if you ever change your plan, you just extended your contract. You pay insurance for your phone and if it breaks or stolen, you pay $50 for a new one which takes like a week to get.

I paid for insurance for two years, that's $4 x 48months = $192....and you still have to pay $50 for a phone? Looks like I already paid for it. You cannot upgrade your phone unless you have been with them for 1 year, otherwise you pay FULL price. I'm still waiting for the tech team that was supposedly suppose to come to my house and see why I dont have service at my home....I've yet to see them come and it's been 4 months. I'm stuck with them because I changed my plan a few months back and it got extended. BUT, as soon as it's up.....I'm out. I know a few people here on IA work for sprint and one of them tried to help me, but it didnt help. Some people love them, but from what I have seen...more people hate them.

that's just my two cents.