Sprint is somethin else.( 2 rants inside)

[HiPSI]

all i have to say is never deal with cust service over the phone if you actually want to be helped... and that's with pretty much any company.

i happen to work for sprint and to all of those who keep saying sprint sucks... you'll hear the same stories from every company around if you talk to the right people. unfortunately there are reps that don't do their job thoroughly enough (like telling you about the activation fee as they should) and that's present anywhere you have someone selling a product. sometimes it's blatant negligence, sometimes they have so much stuff on their plate to inform you of that certain details slip through the cracks only to be found out later.

[B16a2 Civic]

all i have to say is never deal with cust service over the phone if you actually want to be helped... and that's with pretty much any company.

i happen to work for sprint and to all of those who keep saying sprint sucks... you'll hear the same stories from every company around if you talk to the right people. unfortunately there are reps that don't do their job thoroughly enough (like telling you about the activation fee as they should) and that's present anywhere you have someone selling a product. sometimes it's blatant negligence, sometimes they have so much stuff on their plate to inform you of that certain details slip through the cracks only to be found out later.

dont get me wrong, i like sprints plans better then t mobile, cheaper unlimited texts and pic mail, its just the service over the phone can be improved, but in the end it allw orked out and im satisfied, as you can tell cause i renewed my contact and got a new phone