well when you get fanboys who come in everyday wanting to talk to you for 4 hours about how dope it would be for them to build some car they will never have the money for, it gets annoying.

You dont have a clue what it takes to staff and run a shop. they are there TO MAKE MONEY, not to kiss anyones ass. You know how expensive it is to have someone who SOLELY answers phones and does quotes and nothing else?

Regular maint shops can afford it because they make $100/hr no matter what and their customers are willing to pay what they charge. Performance shops are lucky to make $80/hr and they have to compete with the 18-25 year old kids who ALWAYS bitch moan and complain about how $1000 for an engine swap is "too much".

Im not saying the places should call you back, but you cant expect super cheap prices (which most of the consumers in this industry want) and top notch customer service.

Once the consumers are willing to start actually paying for the services performed and pay what they are worth, then maybe things will improve.