Quote Originally Posted by iloveboost
You should talk to a lawyer before you do anything. It's obvious you don't know where to start in the legal issue.

You don't just due someone. CarMax isn't a Rons Auto Sales car dealership, they're big time. They have lawyers on payroll for people like you and claims like this.

How much was your bill?
Were you covered by the warranty at the time of repair?
What was their reason for not honoring the warranty?
Is/was your car modded or did you do anything to void the warranty?
Have you called the warranty company to ask why your repairs were not covered?

If you're 100% certain you should be covered by the warranty, then file a formal letter of complaint to CarMax. Explain to them that you got the warranty with the understanding that it would be covered in such a matter that everything would be paid for except for the deductable. Give them a date (10 calendar days is usually ideal and ample time for them to respond) before you pursue any further action(s).

If you bought your car through CarMax, and if there's no other specifications to handle any legal claims or complaints with any other department, then send it to CarMax. If it goes to another department, then they will forward it or make them aware of the situation.

Wait out the 10 days, if nothing happens, then take legal action. If this is as cut and dry as you say it is, then you'll have no problem. Your lawyer will send a draft with your demands, and from there they will either tell you to piss off, or they will pay it.

Nine times out of ten it will cost less to settle the claim out of court, than to go to court. People tend to take you more seriously when they get a letter/draft from a lawyer.

Don't go around trying to sue everybody, and make sure you know what you're doing before you mess it up for yourself.

Call a lawyer.

That's some damn good advice man. I have a lawyer and all but I didn't know if i should give him a call. I think i will now though. The reason I didn't call my lawyer earlier is b/c I had a cousin who went through the same thing with Ford. His transmission messed up and Ford didn't want to cover it. He filed a small claim and had no lawyer with him at any moment. Ford gave him a call and told him they would settle out of court, but they were only going to give him $1500 when the repair cost $2500. My cousin asked for $1800 and they said no. They went to court and my cousin won and got the full $2500. That's why I kind of hesistated with the lawyer. Here are the answers to your questions:

1. Dealerships like putting in new parts instead of fixing the problem. Therefore, VW wants to put on a new head instead of a valve job. So the repair is $5986. Yes for a fucking headjob. I need a headjob not a new motor
2.Yes i was covered by the warranty.
3.They say abuse. I say that's racial/age profiling
4.My car is more stock than your mother's.
5.Yes and again they said abuse