Either way she would have suffered third degree burns. She offered to go for $20,000, they offered $800. Like was said above, the sum she received was not what she wanted, the courts wanted to send a message to mcdonalds that you cant serve food/drinks too hot to handle.
Besides what was said in the article posted, that particular restaurant had received multiple complaints about coffee being too hot and their response was that they could not do anything about it, when in reality there was an adjustment that could have been made on the machine to regulate the temperature lower. BTW: while i have never received a 3rd degree burn, what i have been taught is that you can feel 1st and 2nd degree burns, but 3rd degree burns cannot be felt. This is at least what the american red cross teaches. So what i believe happened is she thought damn this coffee is hot, and thought nothing of it, until extreme pain set in. Only reason i defend the courts decision is because this case was a long lecture in my legal environment of business class.
BTW: i am glad the OP is still here, but sorry your life changing thread had to be hijacked.





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