I agree. Just now needed to turn on heater last night a little bit and it worked until about 8pm. Smelled a burning type smell for just a second and thought it was because it hadn't been ran in a year. About 11pm, I noticed it was cool and that the furnace hadn't come on all evening. Luckily we have propmt folks to come and take care of this. Hopefully you'll get fast service as well. Later, QD.