
Originally Posted by
Echonova
I had the most rediculous experience at Burger King that I have had in awhile. This post is not only to share my experience, but to ask the question, What benefit is it to employers to hire people who cannot understand or speak english?
So I pull up to the drive-through, and I say, I thought, quite clearly; gIfd like a whopper junior with no tomatoes, and another whopper junior with no lettuce and no tomatoesh.
The response was gyou want three whopper jrs with tomatoes?h Uhhhcwtfchow could she think I wanted three? I respond, speaking even more clearly than the usual ordering-at-a-drivethrough-focused-pronounciation, gNO, I just want TWO whopper juniors. One of them with no tomatoes, the other one with no lettuce, and no tomatosh. This seems pretty clear to me, I dont see how she could misunderstand. She says gOkay so one whopper jr with no lettuce?h. Argh! I reply again gI want two whopper juniors total, one without tomatoes, the other without lettuce and without tomatoesh. She then says gokayh c.and I see the order coming up on the drivethrough screenc.its for 3 whopper juniors with no lettucec*sigh*, I say gexcuse me, you got the order wrongcI didnt want 3, just twoch *silence* Hello? Ifd like to correct my order?? *crickets*
So I pull up to the window and shes like gHello, your total is $3.24. Ifm like, gOkay I think we had a communication problem. I only want TWO whopper juniors, not three. I do not want tomatoes on either of them, and one of them I also want no lettuce.h. She stares at me blankly, and is like guhhh socwaitcyou want no lettuce on 3 of them?h. Okaycwtf. gNO! I ONLY WANT TWO WHOPPER JUNIORS. TWO! *makes peace sign*. ONE OF THEM WITH NO-TO-MA-TOES, THE OTHER WITH NO-TO-MA-TOES AND NO LETTUCE. She looks down at her keypad, and I can all but see the smoke coming out of her head as she tries to figure out what I am saying. She shouts in spanish over her shoulder, all I heard was somethign about tomatoes. Then she says gOkay, so you want two whopper juniorsch Me: gYES.h. She: gAnd you want no lettuce on both of them.h Me: *sigh* gNo tomatoes on both of them, one of them also with no lettuceh. Obviously frustrated, she jabs at her keypad while shouting again in spanish, along with what sounded to me like swearing.
At this point, I donft even want the damn things, because I know they are going to spit in them, or worse. Not only am I being a gdifficult customerh (yeah like itfs my damn fault), but Ifm also a gstupid americanh, so the odds are pretty high that my burgers will contain DNA that is not beef.
So again, why do employers hire people who cannot speak or understand english? Especially for jobs where you are dealing with hundreds of customers per shift. Itfs not like fast food places are sweat shops, where they can hire immigrants and pay them pennies - they still have to pay them at least minimum wage, so why are they hiring these people who do not have a firm grasp on the english language? Literally all of the workers at that burger king were speaking spanish. I have nothing against gMexicansh in general, but I do get pissed when someones job is to communicate with people, and they lack a working understanding of the primary language of the customers. Itfs not like I went to a BK that was on the border.