I need a new phone, BAD! This Mogul is fucked. It randomly shuts off, everything you do on it takes forever, or freezes up, and the battery life (with a full charge) can only last as long as a 5-10min phone call/a few text messages. Hell, if I leave the house with it fully charged, and don't even use it, it only lasts like 1.5hrs. I'm willing to pay some money for the person to swap it out for a different phone (no more Moguls). If anyone works at Sprint, and wants to PM me, I'll make the offer to you privately. I just need it bad, and can't take it anymore! LOL.