Well Bellsouth isn't any better. Called them to change the name on my account. Should be simple right? What do they do? Disconnect it, and charge me a reconnect fee. Took 2 weeks, and 10 phone calls to get it working again. Just to change the name.As far as dish, it's so much better than cable. I lose a couple channels for about 2 mins if there is a severe thunderstorm (TV shouldn't really be on at that time anyway). When cable goes out it's usually out for hours or a couple days. Plus the channels are clear on the dish. With cable some channels are better than others. My dad has always had a bad reception, and 2 yrs later they still can't figure it out. They changed his box, had him change all the coax in the house, changed his wires at the box down the street. It's getting some kind of interference. Oh yeah I get about 30 more channels than he does, and he pays $12 more a month too.