Balanced - Jason is pretty cool though they didnt warranty some defective work on my ride, I haven't been back since.. Ed is the man though on that dyno, he knew how to tune a Focus long before there were solutions like Pectel and Superchips

Knowledge - Melvin is THE man. Knowledge is a top notch shop, I have had plenty of work done there and the Bully Clutch they recommended after I fried 2 Stg 3 ClutchMasters last summer is still in the car today They are hella far though. I have to pack my sleeping bag and camp out when I go out there LIRL