
Originally Posted by
MR.org
i've worked for dish coming up on 2 years now, installation, quality control, area management, etc, reliability comes down to the competence of the installer, the better your dish is tuned in the more unlikely it is for it to go out during rain storms...reliability when tuned exactly alike is identical between dish and direct
knowing this keep in mind that direct tv does not employee any direct install/service techs, while dish network has continued the trend of getting rid of contractors and going with direct highly trained inhouse techs, we have close to 8k install techs in the u.s. currently and are opening new service hubs at a rate of about one every 6 months, currently in ga (and i dont know much about n. ga, i know theres some up there) but there are hubs in macon, forest park, savannah, albany, and columbus.
techs are held to a much higher standard than contractors and 1 out of every 3 jobs will be looked at by quality control guys....
pricing is relatively the same, as was said before direct has nfl, dish has mlb and soccer i think, to be honest i dont know, i dont deal w/ package stuff...we do have more hd channels than any other provider in the nation from what i understand (32 plus locals where available), even better for the atlanta folks as you would get some of your locals in hd as well
inside tip, right now they are giving the 622 recievers away for free (2 room hd dvr reciever, 200 hours of standard def recording, 30 hours of hd recording....personally im holding out for the new reciever set to come out early next year w/ 300/80 hours of recording time)
dont be fooled by that direct marketing gimmick where they say they will have 150 hd channels soon.....listen to the commercial carefully, it says they will have the capability to have 150hd channels (which dish has had for several years), bear in mine there arent 150 channels available now, nor in probably 2-3 years time (or more) that will be avail in hd
direct is a step, or two, behind in technology, they still require one box per room, horrid gaudy switches mounted to your house, and two seperate dishes, while dish has dual tuners (one box that controls 2 rooms, while still function as 2 seperate boxes)...on a 4 room our reciever setup alone would save you $10/mo over direct, lnb's with built in switches, and one dish solutions so you dont have dishes all over your house
personally, work aside, ive had cox cable (the #1 cable carrier in the u.s.), and ive had dish and direct both, i will continue to keep dish now that i see what the inside is like....direct is a #'s based company, while dish is a quality based company, and it shows, direct has only gaines approx 1 million new customers in the last 2 years, dish has gained nearly 4 times that, and by next year, or early 2009 they are projecting to pass direct in customer base and loyalty
can you tell i've been to some management classes?