My first time visiting that place was a couple of months ago.

I didn't know what the hell was going on with all of the different desks/counters.

I mean, I go up to the parts desk. "Yeah, I want to get a header. I looked online and saw you guys had it in stock."
"Oh, okay. You have to go back over to that desk in the middle of the building to 'place an order.'

I walk over there. "Okay, I want to get a header."
"Did you place the order online?"
"No."
"Okay, I'll look it up."

*5 minutes later*

"Okay, here it is. Order Number X"
"Alright"

*walks over to the parts desk*

"Okay, I'm picking up my header."
"Nope. Sorry, go pay for it first."

*walks over to the cashier girls* (dumb as fuck)
*pays for header*
*waits another 10 minutes for them to find it and bring it out*

I really don't see how all of that is necessary. Can't you just ask for the part, they find the part, bring it out, you pay for it and go?