Well, I don't know where to put this so I thought that this would suit it the best. I just got back from going out to eat with my fiance' at Wild Wing Suwanee. We've eaten there many of times and it has been great except for the service which could be a little faster, but except for that, it's a great place until tonight.
So we walk in the door, go to the hostess desk and wait for 5 minutes for a hostess to sit us. So ok, whatever. We sit down and wait for another 10 minutes to be greeted by a male server which was a nice guy, and note, he wasn't even our designated server. (It was NOT packed at all, very few tables had customers) So he takes our order and after that, our designated server finally comes over and introduces herself. We order our entire meal and appetizer with our drinks so it wouldnt take long.
So we wait, and wait, and wait on our appetizer. So, im chillin drinkin a beer and I get half way done and our MEAL finally comes out, with our appetizer. So I kindly say, we don't want the appetizer anymore because our food is already here. (Who wants to eat your appetizer with your food, its an appetizer so you can snack while you wait for your food). So she walks off for a minute, then comes back and snatches the appetizer plate off the table, in an extremely rude manner without saying a word. I'm still like whatever drinking my beer. So we start to eat into our wings and notice that they don't seem to taste right. We look at them and theres still blood on the inside of the wings, and the chicken is still mushy and soft from where it wasn't cooked completely. I was disgusted by it. We decide to notify our server that there was a problem, but he/she or whoever it was supposed to be was no where to be found. Five minutes pass and the manager walks out to our table to give us the appetizer back that our server had snatched off our table a while back. (Which was fairly decent of him to do.) We show him the wings and even he is disgusted by the still clucking chicken. Definitely a turnoff for food. So least to say, we didn't end up eating there. Now I do have to give thanks and props to the manager who took care of the problem. He was a genuinely nice guy who seemed to want to do the right thing.
Personally, I think they were just severely understaffed tonight and that caused a lot of the problems we experienced. Will we eat there again... Probably not anytime soon, just because if I get Salmonella I'll sick as a mother and in no shape to eat more chicken.
Originally Posted by rickgiblin
Reply With Quote
