Maniac. Everyone has their days. I can truly say I have been at Mahdavi before and had to sit for about 5 hours while they installed the springs on my WRX. In that time you see people come and go, and I remember they were really polite to everyone that came in. If I remember correctly a guy came in with a simliar issue and Sam said pull her around and we'll take a look. Any shop will have days when they are just so slammed they cant treat everybody like family, even though we'd like that. I have been upset a few times at a few shops and can understand your frustration, but you've got to understand, theres thousands of people out there that are looking to get something for nothing. Not saying your Uncle is one though. Both Aresh (sorry if I spelled it wrong) and Sam have been nothing but great in working on my Subaru and I would have no problem with taking my car back to them.

Here is my old thread bro where I had an experience with them.

Mahdavi MotorSports- Amazing Folks