Gatta love M$!!!!
Ok so my OS crashed over the last month and I have been too lazy to get everything back into motion because i still got a laptop. So earlier this week my mom asked me to see what I could do because she needed to get on. I decided to re-install XP and start the LONG process. SO i get it installed and I am about to enter in all my product key information when I get a ERROR:
Product key invalid
SO i check the number and try again, and i get the same error. So i decide to look at my other computer and enter that serial in, just in case I was using the wrong CD and I get the same error. SO i decided to call M$.
I get the normal indian with an american name...lol...and I tell them whats going on. I ask what I can do and the lady says that she can verify my old key and generate me a new one. I read her mine and she verifies it and proceeds to generate me a new one.
I get the new key and type it in and I get the error screen again. She puts me on hold for 5-10 minuets while she transfers me to tech support.
Now I am talking to another indian with an american name...so strange they all have very american names, and I tell him what is going on. He tells me that because I bought the computer with XP already on it I needed to contact HP and get a new key generated....and they they COULD NOT GENERATE ME A NEW KEY...I was like hummmmm
ok well you just generated me a new key so thats bs. so i decide to call HP. I get them on the line and tell then whats going on and they are more than happy to help me. I give them my product key information and the verify that it IS a HP key, but then it comes up as a BLACK LISTED key...they tell me that I need to call M$ and figure out why it was black listed
SO...i call M$ and ask them and they said that because they generated me a new key the old one is black listed...ok so I call HP back and tell them. They cannot do anything with a black listed serial. I tell the lady that they black listed it because I get a new key. She types the new key in and it shows that HP didnt generate the key....NO SHIT
I was like bitch i just told you that M$ JUST generated me the key. She then proceeds to tell me that I need to get the original key un-black listed so they can generate me a new key personally.
So i call M$ back and tell them that I needed to get me old key off the black list.....HAHAHAHA
Ya they cannot do that, well at least thats what they say. Now i am stuck, M$ cannot/will not get my original product key off the black list and I cannot get a new key that works without the original working key...
I hate HP and M$. I am just going to get a eMachine for $300 and call it a day, i just need something to type up papers when I am at home....
anyone else have this much trouble with M$ or HP or anyone else for that matter?
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Originally Posted by Killer
