I've had them for over a year here and for a long time up in Indy. No problems at all in Atl and none in Indy.... after the cable was hooked up. They got my address wrong in their computers, cut my cable off for non-payment since they applied my payment to another address. They collect the first month payment when they install, which I paid, and about a week later, my cable was off. Then I called to tried to straighten it out, they looked me up by address and said "yes, that cable is on and the billing is up to date" and then they kept looking and pulled up the account number instead and it showed a different address... one that doesn't even exist. The girl on the phone actually had the nerve to ask "are you sure that's your address?" I said " I LIVE HERE. I know where I live". Dumb bitch. It took about 2 weeks to get my cable back on... they had no appointments available.