Not happy with gateway or best buy....

[Red]

I work for the Geek Squad and sometimes when we ship things off it's really out of our control. Now I can totally understand when my customers get mad for not having there unit for months which is where I come in and I usually talk to my managers and get the customer taken care of. It's all about who you deal with. I'm sorry for your bad experience but don't think all best buys are like that. You just got served some bad customer service.

[Hulud]

I work for the Geek Squad and sometimes when we ship things off it's really out of our control. Now I can totally understand when my customers get mad for not having there unit for months which is where I come in and I usually talk to my managers and get the customer taken care of. It's all about who you deal with. I'm sorry for your bad experience but don't think all best buys are like that. You just got served some bad customer service.

which is what best buy is known for

[The Ren]

I work for the Geek Squad and sometimes when we ship things off it's really out of our control. Now I can totally understand when my customers get mad for not having there unit for months which is where I come in and I usually talk to my managers and get the customer taken care of. It's all about who you deal with. I'm sorry for your bad experience but don't think all best buys are like that. You just got served some bad customer service.

Once I talked to the place in KY (the geeksquad headquarters?) they were very helpful and got me the answers I was looking for.. I think I was more upset with Gate way and the dude being so rude to me and then hanging up on me..