I agree with you. I do need to call them and get this resolved, I haven't had the time. My schedule is very busy myself. I'm not using this thread to complain or to knock Sprayglo. I think they are a very reputable company. All I'm using this thread for is to let IA now what happend to my car. It seems that more and more people are having this problem so basically I'm using this thread to see who else is having the same problem I am, and that Sprayglo should keep a closer watch over their employees and what they are doing in their shop.