Quote Originally Posted by ATOWNDRVER
The 5 series I had was a big disappointment, although it wasn't an M5 I felt that United BMW, and Global treated their customers like shit. Never got a clean car when mine went into service. It always took forever to get it serviced, and honestly I had some major issues for buying a brand new BMW. Think my best experience so far on high end cars is with Lexus.
What year did you have? I have never had to deal with the dealership for my M3 other than getting a few parts occasionally. Typically you will get better service if you knew an employee.