Quote Originally Posted by Ran
You probably also paid a much lower price.

You get what you pay for and, unfortunately, Brandsmart will not hesitate to sell you crap. My buddy had some problems with a CD player he bought there and they pretty much gave him the run-around until he gave up.

Good luck getting the situation taken care of. Next time, go to Best Buy or even Wal-Mart.
well first off.. dont buy phillips.. they have problems with their tv power supplies recently.

second.. go to brandsmart. have them give you a price on paper. take it to another store and price match