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Thread: Anyone work for Comcast?

  1. 10-06-2007, 05:37 PM #1
    kpc2593
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    Default Anyone work for Comcast?

    I gotta a problem with my internet and cable modem.....already called tech support, but they asked me for money to replace...can anyone help me?

    Let me know...thx in advance...
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  2. 10-07-2007, 02:25 AM #2
    Dracc
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    Quote Originally Posted by kpc2593
    I gotta a problem with my internet and cable modem.....already called tech support, but they asked me for money to replace...can anyone help me?

    Let me know...thx in advance...

    modem? i had a problem with mine.. dont know why they would ask for money.. i went to the comcast store and gave them my old one and they gave me a new one... no money exchanged at all
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  3. 10-07-2007, 12:41 PM #3
    kpc2593
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    Quote Originally Posted by Dracc
    modem? i had a problem with mine.. dont know why they would ask for money.. i went to the comcast store and gave them my old one and they gave me a new one... no money exchanged at all
    ain't that some ****....i don't know why they asking me money....is it cuz im renting the cable modem?
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  4. 10-07-2007, 02:12 PM #4
    ksniperfox
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    Or, it's because your black. lololol.


    Later, QD.




    just kidding.
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  5. 10-07-2007, 05:00 PM #5
    Dracc
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    i'm black lol.. and renting meaning you got it from a rent a center place or something.. i've never heard of renting a modem
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  6. 10-07-2007, 06:38 PM #6
    chrisdavis
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    Quote Originally Posted by Dracc
    i'm black lol.. and renting meaning you got it from a rent a center place or something.. i've never heard of renting a modem
    Unless you bought your modem from a store or paid comcast 100 bucks up front for your modem, you are leasing the modem (its the 3 dollar a month charge in addition to your service).
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  7. 10-07-2007, 07:02 PM #7
    ep9716
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    Master Reset FTW!!!!.
    1. Unplug It
    2.Hold Down Reset For 10 Secs (While Unpluged)
    3.Plug It Back In (Still Holding Reset Button)
    4.For 20 Secs
    5.And Then Let Go..

    Thats What I Did To Mine...But I Have Bellsouth...
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  8. 10-21-2007, 11:56 AM #8
    kpc2593
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    bump...problem still remains unsolved...
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  9. 10-25-2007, 03:15 PM #9
    Turbo04
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    If your renting it from them, you should'nt have to pay crap. Call em back and get that switched. But if that don't work buy my old one
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  10. 10-26-2007, 11:42 PM #10
    kpc2593
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    Quote Originally Posted by Turbo04
    If your renting it from them, you should'nt have to pay crap. Call em back and get that switched. But if that don't work buy my old one
    ight...ill see what I can do...thx though...
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  11. 11-06-2007, 10:05 PM #11
    rizzler
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    comcast charges about what 3 to 6 dollars per month on the modem?
    if you are keeping comcast for the long run, i found it easier to just buy a modem rather then rent it... ebay it and youll basically pay it off in about 13 months
    but with your issue about them asking you to pay is bull.. i did rent for the first year i had comcast and and they switched mine out no problem. jus call em back and they should do it for you.... and if not keep bothering them until they do

    good luck on it...
    ~riz
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