no its not that its just that most of the people who deal with him are probrably not on the forum hes in fayetteville and he did my civics motor swap alarm and a bunch of stuff good customer service and he sticks to his schedule so if he says one day its one day and your done no problems i havent had to go back and complain and i can call him anytime of the week and he helps out and like i said ive been doin business with them for four years now even when i was stationed in germany