Whoa, calm down. I just call them stealerships, most dealership salesmen are what gave them that name. Service departments are very generous, I've known of a lot of things being replaced that were completely the owners fault, but I know there's no way in hell they would just replace a brand new car. Not saying they should, just didn't think that would happen. And no, I've never owned a new car and don't ever plan on it.