Quote Originally Posted by quickdodgeŽ
Exactly. This person being there isn't going to cause set prices to change. Now I'm not speaking for NTB because I don't like them, but the truth is the truth. Later, QD.
They may have up sold road hazard or a more expensive tire. I have worked in a garage with shady sales people. They will tell people that if something happens to the tire you are ass out and have to buy a new tire even if the tire comes with road hazard from the manufacturer. Ive also seen them tell people that the tire they asked for is substandard and immediately push a higher priced tire (I highly doubt grandma is going to need a high performance z rated tire on her Accord). I'm not taking his side because I wasn't there and I don't know the story, but an uniformed consumer is a commissioned salesman's dream.

Bottom line. She did approve and sign off on the work.